Reset a Forgotten Password

Modified on: Wed, Jul 25, 2018 8:19 AM

1. To begin, visit the TechID Self-Service portal @

 2. Select Reset Password.

3. Enter your TechID (ex. Enter the captcha below. Select Next.

Enter User ID and enter captcha.

4. If you don't know your password, select the first option 'I forgot my password', then click Next.

Note: If you know your password, click here to follow our guide for Unlocking your Account.

Select I forgot my password.

5. Select the verification method you setup here, then continue to the next step.

Note: If you have not setup a verification method, you will need to contact the ITS Support Center @ (866) 517-3567.

Select Verification Method.

6. Enter the Verification Code you were sent...

Check your email for the verification code.

Then click Next.

Enter your Verification Code.

7. You can now create a new password following these requirements:

  • Minimum 8 characters

  • Must contain an Uppercase letter

  • Must contain a number OR special character

  • Cannot contain username, SSN, First name, or Last name

  • Cannot use previous 6 passwords

Create your new password.

If you were successful you can now login to your account through the TechLink Login Page!

If you are still having trouble signing in please contact the ITS Support Center @ (866) 517-3567 or come by our Walk-In desk in Allman Building, room 106, on Main Campus.

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