Students Technology Quick Start Guide

Follow these steps to get started with the technology resources at Forsyth Tech

1. TechID Account

Note: If you received an email from studentonboarding@forsythtech.edu, please refer to the following KB guide for instructions.

https://its.forsythtech.edu/support/solutions/articles/10000081540

If you have given Forsyth Tech your personal email address, you should receive an email from no-reply@forsythtech.edu with instructions on how to get logged in.

Note: If you do not have an email or you cannot get a code sent to your personal email, you can follow the following guide for your initial login: https://its.forsythtech.edu/support/solutions/articles/10000008248

Password Setup

1.Go to Microsoft's password reset tool (https://passwordreset.microsoftonline.com/).

2. In the "Who are you?" section, enter your Forsyth Tech email address.

Screenshot of the first screen in Microsoft's self service password reset portal. Included in the screenshot is a text box requesting the Forsyth Tech email and a captcha entry.

3. Click "Next", then on the "verification step 1" screen select "Email my alternate email" and verify the email listed on the screen (this should be the same email address that received the "Setup your Forsyth Tech TechID!" email).

Screenshot of Microsoft's self service password reset screen. In the screenshot, there is a button to email the registered personal email address for resetting the password on a Forsyth Tech account.

After you click "Email" you will receive a 6 digit code to your personal email. Enter that code as seen below:

Screenshot of the Microsoft self service password reset portal. Included in the screenshot is a text entry field for the authentication code sent to the personal email address.

4. After you enter the code, you will create your new password. Your new password must follow these rules:

Be at least 8 characters long
Not contain your account name or more than two consecutive characters of your full name
Include characters from three of the following categories:
1. Uppercase letters (A-Z)
2. Lowercase letters (a-z)
3. Numbers (0-9)

4. Special characters (! @ # $)

Screenshot of the Microsoft self service password reset screen. Inlcuded in the screenshot are two password entry fields to set the new password for the Forsyth Tech account.

After setting your password, you should see the following message:

Screenshot of the confirmation message after resetting the Forsyth Tech account password.

NOTE: Only one password reset is allowed every 24 hours. Subsequent attempts will not succeed. Call the ITS Helpdesk at (743) 249-8694 to bypass this policy.

Passwords are valid for 180 days and are used for all Wake Tech applications.

After setting your password, you will need to setup your multifactor authentication settings. Please refer to the following MFA guide:

Microsoft Authenticator Setup Guide

2. Techlink

Using Techlink gives you access to campus information, campus events, financial information, class schedule, student email, and much more.

Visit Techlink

3. Student Email & Office 365

Students at Forsyth Tech have access to student email through Office 365. It is expected that students will check their email account regularly. Note: Login with your TechID and TechID Password.

1. Access student email directly @ https://outlook.office.com/mail/inbox

2. Download your free copy of Microsoft Office 365 - Click here for instructions.

4. MyForsythTech

In MyForsythTech you can view your finance information, access financial aid data, plan your semester & much more!

Visit MyForsythTech

5. Navigate Forsyth Tech

Navigate Forsyth Tech is an online platform and app specifically created for you, the college student.

Stay updated on approaching deadlines
Be reminded of critical tasks each semester
Learn about resources available to you
Find out when events are happening
Schedule an appointment with your advisor or tutor

All of this information and more is available at your fingertips.

Download the Navigate Student App

You can also access Navigate from a web browser: https://forsythtech.navigate.eab.com/

6. TechAlerts

TechAlerts will notify you in the event of campus closings, emergency situation, campus events, or important reminders. Faculty, staff, and curriculum students will be automatically enrolled in the TechAlert system. Please visit your profile to verify your mobile phone number and email address is correct.

Visit https://www.getrave.com/login/forsythtech
Select the My Account tab, if not already selected.
Within the Mobile Phones or Email sections, select the Add button to enter additional contact methods to your profile.
Select the Edit button (pen and paper icon) to make changes to any contact information already in the system.
Select the red X next to any contact information that should no longer be listed in the alerts system.

Optional TechAlerts

You may opt into the following lists to receive important notifications such as payment reminders or ITS system outage alerts:

Sign up for ITS System Alerts
Sign up for Important Reminders (Coming Soon)

7. Technology Resources

While visiting Forsyth Tech’s various campuses, students may take advantage of our open computer labs, where computers are offered for student use.

There are open computer labs in the following locations:

Main Campus:

Ardmore 143 - The Learning Center
Ardmore 218 - BIT Lab
Hauser 246 - DMA Lab

Walk-in Technology Help

Students are also encouraged to seek technical assistance via our ITS Support Walk-in located on Main Campus in Allman 106.

Get in-person assistance at our ITS Support Center Walk-in with the following:

TechID account & password assistance
Assistance with Virus removal
Connecting to campus WiFi
Office 365 installation & support

Open Monday-Thursday 8:00 AM - 6:00 PM; Friday 8:00 AM - 5:00 PM