My assignment will not submit, it is stuck loading

Modified on: Sat, Jul 21, 2018 at 8:17 AM

Issue/Question

  • My assignment will not submit, it is stuck loading 

Cause

  • Internet connection issues or exceeding the maximum file size

Resolution

  • The maximum file size is set by the administrator and can vary. If your file is too large you will typically receive an error message. If you are not receiving an error and the submission just keeps loading, please be patient as it can take several minutes to upload depending on your internet connection speed. 
  • If your file is too large, try zipping the file, compressing any images, splitting the file into multiple submission, or contact the instructor for an alternate method of submission.
  • If on wireless, try resetting the connection or use a hardwired connection for a faster upload speed.


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