Fortinet IP Phone Guide

Modified on: Thu, Apr 23, 2020 3:41 PM



Fortinet IP Phone Guide

Model: 375


In this guide:

Buttons Overview

Voicemail

Basic Call Features

Web Portal



Buttons Overview


phone diagram


Physical Buttons

Physical Buttons




Softkey Buttons

Softkey Buttons



Voicemail


Access Voicemail

You can access your voicemail in the following ways:

  • Physical Voicemail Button: Press the voicemail button on the phone.
  • Dial Remotely: Dial 336-734-7399; enter *98#; enter extension #; enter voicemail password
  • Email: You can enable all voicemails to be emailed to your work email account. Learn More.
  • Web Portal: https://voice.forsythtech.edu (Note: Sign in using your TechID and password)




Recording a Voicemail Greeting

Follow these instructions to record your voicemail greeting:

  1. Press the physical VOICEMAIL button voicemail icon button or dial 97 
  2. Press 0 on the keypad to enter voicemail options
  3. Press 2 on the keypad to record a new greeting
  4. After the tone, record your greeting. Press # on the keypad when finished.
    1. Press 1 on the keypad to accept the greeting; or 
    2. Press 2 on the keypad to listen to the greeting; or 
    3. Press 3 on the keypad to re-record a new greeting
  5. End the call.




Basic Call Features


Placing a phone call

1. You may dial the number at any time. It's not necessary to first open a line; simply start dialing.


2. Dialing:

  • Local extensions: Enter the extension number (ex. 7900). 
  • Outside line: Press 9 + complete phone number (ex. 9 + 3367278300).
  • Long Distance: Press 9 + 1 + complete phone number (ex. 9 + + 8004861234)
3. Completing the call: do any one of the following...
  •  Wait three seconds and the call will be placed
  • Press the Dial softkey
  • Enter the   key after entering the phone number


  • Lift the handset if not already off-hook
  • Press the Speaker key.
4. Ending the call: do any of the following...


  • Press the End softkey
  • Hang up the handset
  • If using the speakerphone, press the Speakerphone button


Transferring Calls

Screened Transfer:
  1. XFER softkey + extension (or outside number) +  
  2. Announce the caller.
  3. XFER softkey.


Blind Transfer:

  1. XFER softkey + extension (or outside number) +  
  2. XFER softkey.

Voicemail Transfer:

  1. XFER softkey +  *  + extension (or outside number) +  
  2. XFER softkey.


Call Forwarding

Start Call Forwarding:

You can forward all incoming calls to another extension or external number by using the following instructions:

  1. Dial *71 on the keypad and press #.
  2. Enter your voicemail PIN.
  3. Enter the extension or phone number you wish to forward calls to.


End Call Forwarding:

  1. Dial *71 on the keypad and press #.
  2. Enter your voicemail PIN.




Send All Calls to Voicemail

You can send all calls to voicemail using the following instructions:

  1. Select the DND softkey DND softkey


Conference Call

You can start a conference call using the following instructions:

  1. Dial the first number and wait until they answer.
  2. Select the Conf softkey or the CONFERENCE physical button Conference physical key 
  3. Dial the next number you wish to conference in. Wait until they answer, then press either the Conf softkey or the CONFERENCE physical buttonConference physical key 
  4. Repeat steps 2 and 3 until all callers are conferenced in.



Web Portal:


Access

https://voice.forsythtech.edu (Sign in using your TechID (without @forsythtech.edu) and password).

Voicemail Management

  1. Click the large Voicemail button on the User Portal home page: 




  2. Select a voicemail (if available) and then select an action:



Enable Voicemail Email Notifications (On By Default)

  1. Inside the Web Portal, click the icon of the person in the top right corner, then select Preferences.



  2. Scroll down to Notification Options, and make sure your settings are as follows:






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