AWS Appstream Troubleshooting - Adobe CC - Device Activation Limit

Modified on: Thu, May 28, 2020 10:59 AM




Cause


Adobe CC only allows users you activate two devices simultaneously. Each AWS Appstream session started by a person will create a different computer, which will have different computer hardware information.


Solution


1. Select "Sign out" under either computer name, as noted in Fig.1. The preferred choice is a computer name that starts EC2AMAZ-, which would be your last AWS Appstream session.



2. When you are signed out of the other device, click Continue, as seen in Fig.2




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