Working within Fortinet Fax All phone extensions can send faxes using the Fortinet user portal. You can only receive faxes if you are a member of an eFax department account, e.g. Human Resources. Received faxes show up in your FT email (Outlook), under the eFax department account email. The Fortinet inbox will always be empty. This is because an individual extension cannot receive faxes. If you need to be added to an eFax account in order to receive department faxes, please fill out the request form to be added to that departments eFax email here: https://its.forsythtech.edu/support/catalog/items/141. In rare cases, your administrator may enable you to monitor a fax account. This mode is for managing an eFax department account directly within Fortinet. Logging into the user portal. Go to https://voice.forsythtech.edu/. Login using your TechID or provided credentials. Select the Fax icon. Sending a fax Go to Fax and click New. Configure the following fields: GUI Field Description To Enter the fax number to which you want to send the fax. (i.e. 3365555555, 93365555555, 913365555555 all work). Attachment (PDF and JPEG only) Click the plus (+) icon to locate the fax you want to send as either a PDF or JPEG attachment. Advanced ↓ FAX header Enter the fax header such as the receiver's name, subject, or number of pages. Station ID Enter a station ID such as the sender's name or identifying feature. Click Send. Viewing a fax sent from your extension Go to Fax > Sent. Locate the row for the fax that you want to view. Go to the Download column and click the link. Monitoring a fax extension If your administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor. Locate the row for the fax that you want to view. Go to the Download column and click the link. To delete the fax, select the checkbox to the left, and click Delete. To resend the fax, select the checkbox to the left, and click Resend. To forward the fax, select the checkbox to the left, and Forward.
