Download Echo360 via Website

Modified on: Thu, Nov 19, 2020 9:21 AM


Download the Installer

  1. Log into Echo360.
  2. Click the Settings menu to open it and select Downloads, as shown in the below figure.
  3. Click the Download link from the Universal Capture section of your choice from the Downloads page, shown below. The installer must be run locally, so save the file to your computer.

Install the Program

The Universal Capture Download link downloads a .dmg (Disk Image) or .msi for installation purposes. Use the steps below to install Universal Capture.

Use Local Directories for Installation!
The Universal Capture installation and data directories must be on the local drive; they cannot be located on a network, remote (mapped), or USB thumb drive. Use the defaults provided during installation.


To install Universal Capture on a Mac

Universal Capture on the Mac does not allow for custom installation directories, which may conflict with programs like Faronics Deep Freeze. Universal Capture must be installed to the default Macintosh HD.

  1. Locate the downloaded Universal Capture Installer .dmg file. It should be located in the Downloads folder (Finder > Downloads).
  2. Double-click the .dmg file to mount the image and begin the installation process.
  3. A new Finder window should appear showing the .dmg contents. Double-click the UniversalCapture.pkg file to launch the installer.
  4. Once the installer is launched, follow the prompts to the complete installation.

To install Universal Capture on a Windows PC

If, during installation, you choose to install to a custom directory, note the following requirements:

  • The program directory and data directory must be different.
  • The application cannot be installed at the root of any drive.
  • The folder(s) chosen as the target installation directories must be empty or non-existent.
  1. Locate the downloaded Universal Capture Installer .msi file. It should be located in the Downloads folder by default.
  2. Double-click the .msi file to begin the installation process.
  3. Once the installer is launched, follow the prompts to the complete installation.

After Universal Capture is installed, launch it. Log in and run a test capture to ensure it works as expected. If it does, you may delete the downloaded installer file and unmount the disk image.

NOTE that when Universal Capture is first launched (after installation) it takes approximately 2-5 minutes for the application to establish a connection to your Institution and make sure that the latest software is being used. During this time a loading screen will be displayed that will disappear once the connection is established. This is a good time to create the Room assignment if using Classroom mode.


Retrieved from:  https://admin.echo360.com/hc/en-us/articles/360035406011-Install-the-Universal-Capture-Desktop-Application


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