Accidental Opt-Out of First Day Books after the Deadline has Passed
Summary:
Once the deadline has passed, the Opt-In as an option on the Course Materials page option will be removed and you will no longer be able to Opt-In. While the deadline for opting-out is strict, if you accidentally Opted-Out and want to Opt-In again please contact Barnes and Noble College Customer Care for assistance. The ITS Support Center doesn't have the access or permission to restore access.
How to Submit a Ticket with Barnes & Noble College Support
- Visit https://customercare.bncollege.com/hc/en-us/requests/new
Select "First Day/ Inclusive Access" as your product, use your Forsythtech email address as your email, and type "Accidental Opt-Out after deadline" as your Subject. Complete the rest of the fields as required with the necessary information.
Select the "Submit" button at the bottom of the page to complete your request. Barnes and Noble College will community with you via the email address enter you entered in the request.
Additional Contact Information for Barnes and Noble College:
- Current Hours of Operation: Monday - Friday, 9 AM to 6 PM (Eastern Time)
- For Phone Support, please call: 1-844-9-EBOOKS (1-844-932-6657)
- For Email Support email bookstorecustomercare@bncollege.com