Internet Browsers

Clearing Cache in Mozilla Firefox
1. In the Firefox window, click the menu button in the top right, then click Options in the drop-down menu.  2. In the Options menu, ...
Thu, Jul 12, 2018 12:52 PM
Clearing Cache in Google Chrome
1. Click the menu button in the top right corner of your window, then click Settings from the drop-down menu. 2. Scroll down the Sett...
Fri, Jul 13, 2018 8:33 AM
Clearing Cache in Internet Explorer
1. Click the Settings icon (gear), then from the drop-down menu select Safety, and then 'Delete browsing history...'. 2. In t...
Fri, Jul 13, 2018 8:46 AM
Enabling or Blocking Popups in Google Chrome
Your request (Ticket #INC-119625) has been updated. To add additional comments, reply to this email. 1. Click the menu button in the top right corner of y...
Wed, Mar 9, 2022 3:33 PM
Enabling or Blocking Popups in Mozilla Firefox
1. Click the menu button in the top right corner of your window, then click Options from the drop-down menu. 2. Click the Privacy and...
Fri, Jul 13, 2018 10:07 AM
Clearing Cache in Safari
1. Click on Safari and then on Preferences.  2. Select Privacy and then click Manage Website Data.  3. Select R...
Thu, Sep 13, 2018 9:23 AM
Clearing Credentials in Chrome (Account Lockout issue)
1. Click the Menu button in the upper-right corner of your Google Chrome window, then click Settings in the drop-down menu. 2. Click ...
Tue, Sep 18, 2018 9:22 AM
"You've Launched an Older Version of Firefox" Solution
Background: Firefox Profile Downgrade Scenario: What are profiles? Firefox saves information such as bookmarks, passwords and user preferences ...
Thu, May 14, 2020 12:12 AM
Clearing Cache in Microsoft Edge
Clear browsing data stored on your computer To clear browsing data on your computer, make sure sync is turned off. Items that are synced will be cleared a...
Thu, Apr 14, 2022 9:02 AM
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